How do I Receive my product key?
TheSoftLibrary users electronic delivery only ( keys or packaging will not be physically delivered). We make your unique product key visible on-screen with an official link to download your software after payment has been completed. We also send this information within your order confirmation email to the email provided on the order.
How are you able to sell this software at such a low price?
As we work closely with our suppliers and purchase large volumes we are able to obtain the lowest prices possible. As an online store using an electronic delivery system, we also sustain minimal overheads.
I did not receive all the orders I have purchased?
When purchasing more than 5 product keys, Please allow us sufficient time to fulfill your order. Usually, it will just take less than an hour to receive your entire order. For the purchase of more than 10 product keys, it might take us up to 4 hours to fulfill your order.
Is this software a legitimate version?
Yes, We encourage all of our customers to register their email addresses with their specific Product Key during the MS online activation. This ensures verification and tracking of their authentic software. By doing this you can be confident the MS Office product you have purchased is 100% legitimate. We only provide the Product Key, you will always download the software directly from MS .
Where can I get help with my order?
Chat: Use the chat function on our website, click on the sticky ‘Help, or Message us on the right side of the website browser. Type your message there and we will respond as soon as possible, Or click on Contact Us
